AlleysDoes the City maintain alleys? Yes. The City of Springfield maintains both gravel and paved alleys. The City will fill potholes and grade alleys. If you would like to request that an alley be vacated, contact the City's Engineering Department at 324-7313. For all other alley maintenance requests/questions, please call the City Service Center at 525-5800. AnimalsWill the City pickup dead animals?
Yes. Animals in the right-of-ways are picked up. Please contact the Service Center at 525-5800 with the location. Birth/Death RecordsWho do I contact for Birth/Death record information? Contact the Clark County Combined Health District at (937) 390-5600. The address is 529 East Home Road, Springfield, OH 45502. City CommissionWhen and where are City Commission meetings held? Commission meetings are held in the Forum of City Hall on Tuesday evenings. The required legislative meetings begin at 7 pm. More information regarding the City Commission can be found here. Clark County FairDoes the Clark County Fairgrounds & Exposition Center have a website? Where can I find a schedule of events? You can visit the Fairgrounds online at http://www.clarkcountyfair.org. ContractorsHow can I get a City Contractor's License? Complete instructions for obtaining a Contractor's License can be found here. EmploymentHow can I get a job with the City of Springfield? Available positions and other general employment information can be found by visiting our Personnel Department. Garage SalesHow many garage sales can I have per year? Two sales of three days each are allowed per address per year. How much is the permit fee? There is no longer a requirement for a fee or a permit. GenealogyI am looking for information on my ancestors. Will you research my family tree? For this type of service, please contact the Clark County Historical Society at (937) 324-0657. We have also included several genealogy resources on our links page. Minority BusinessWhat Minority/Female/Disadvantaged business programs are offered by the City? The Minority Business Office can assist with a wide range of services and programs including minority business certification, Affirmative Action plans, registrations, and procurement. Much more information regarding the MBO can be found here. MuseumsWhere can I find information about the Springfield Museum of Art or other Museums in the area? Click here for more information. PotholesHow do I report a pothole? A call to the City Service Center with the location of the pothole will result in the pothole being filled in a timely manner. You may reach the City's Service Center by calling 525-5800. You may also choose to email your request. Public RecordsHow do I request public records?
The City of Springfield maintains many records that are used in the administration and operation of the City. The ability of the public to access those records is a means to create and maintain trust between the City and the public. Street LightsWho do I call for street light problems? The Line Section Office of Ohio Edison handles street light damage or burn outs. You may call the Line Section Office at 327-1266 or visit the First Energy website to report a street light outage online. TaxesWhere can I get answers on what is and is not taxable, and other Income Tax related questions? Please refer to our Tax FAQ, or call (937) 324-7357. TreesWho do I contact if a tree needs trimmed or removed? The City's Forestry Division maintains all right-of-way and boulevard trees. Private trees are the responsibility of the home owner. Any tree work that is done by a private contractor should be done by a licensed tree worker. A listing of licensed tree workers is available in the Forestry Division Office located at the City Service Center. They may be contacted by phone at 525-5800. Does the City have a tree planting program? Yes. The Memorial Tree Fund was established to help plant trees in the City right-of-ways. A citizen may purchase a tree for $90.00 and this amount is either matched or exceeded by the Fund to purchase the tree of choice. The tree is planted and maintained for 3 years. The tree may be purchased in memory of someone in particular or just to help increase our green space. For more information regarding the tree planting program, call the City Service Center at 525-5800. Water & Sewer ServiceHow can I pay my bill? You can pay by mail; in person; by phone with VISA/Mastercard; or by automatic deduction from your checking or savings account. You can choose to sign up for automated bill payments through www.DirectPaymentPlan.com. Where can I pay my bill? Locations:
How is my sewer bill calculated? Many of our customers believe that their sewer bills are based on the amount of water used each month. This is not the case. Monthly sewer charges are based on the amount of water used only in the month of February. It is unlikely that the typical residential customer will be watering their yard or garden, washing their car too many times or filling a swimming pool during this cold winter month. Therefore, February was chosen to represent the typical sewer use of our residential customers. So in other words, no matter how much water you use in the summer months your sewer bill will not be any higher. However, if you have used less water in any other month than you used in February then your sewer bill will reflect a sewer charge matching the lower water usage. What is the City's Sewer Lateral Repair Policy? The City has adopted a policy to repair broken sewer laterals in City rights-of-ways at no charge to the property owner. The intent of the policy was to reduce the financial burden of the typical property owner because of the expense of excavating in City streets and to minimize the potential hazards to our citizens from possible cave-ins. The property owner is required to hire a company licensed with the City to confirm the lateral is broken and precisely where the break is. The investigator and property owner must fill out their respective portions of an application and submit it to the Utilities Maintenance Division. The application will be reviewed to confirm the evidence points to a broken lateral and that enough detail has been provided to locate the break within 3 feet of accuracy. If everything checks out then Utilities Maintenance will schedule the repair at their earliest possible opportunity. The policy does not apply to obstructions in the line such as roots, toys or off setting pipe joints. The pipe must be in a state that repairs are required in order to restore flow. If the licensed investigator cannot confirm the problem to be a broken lateral then it may be required of the property owner to hire a local contractor to make repairs. If in the process it is confirmed there is a lateral break then the City will take full responsibility and pay the property owner for their expenses. In order to be eligible for reimbursement of expenses the property owner must make arrangements with the Utilities Maintenance Division to have someone on site for observation. Yard Waste DisposalDoes the City provide a Yard Waste/Brush disposal service?
The City of Springfield has arrangements for the public to take their yard wastes to the C & S Tree Service & Recycling Center. There is no charge to dispose of brush at this facility. What about a Leaf Pickup? Yes. The leaf pickup is held twice annually usually during the first Saturday of November and December. Only bagged leaves will be picked up. |